Kia Owners > Kia Charge Pass

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Kia Charge Pass

Kia Charge Pass has a suite of capabilities that are designed to make charging your Kia EV easier than ever! Whether you’re looking for a range of charging networks in one app or advanced features like EV Route Planning, we have you covered. Explore all of the ways Kia is making EV charging smoother today!

The Benefits of Kia Charge Pass

Reduce the need for multiple public charging apps on your phone by signing up for Kia Charge Pass! Using Kia Access, you can now access thousands of public charging stations across the nation. You can start charging sessions at certain public chargers, review all session information in one location, and plan your routes - all in one app.1

EV Route Planning

With EV Route Planning you can have peace of mind when planning a road trip. EV Route Planning allows you to see a proposed route to ensure you are able to reach your destination.4

Electrify America Kia Charge Pass Program
Model Year Model Complimentary Charging
2022 EV6 1,000 kWh
2023 EV6 1,000 kWh
2023 Niro EV 500 kWh
2024 EV6 1,000 kWh
2024 EV9 1,000 kWh
2024 Niro EV 500 kWh

Kia Charge Pass7 gives you access to thousands of charging stations nationwide with the ability to conveniently start EV charging and manage your charging sessions. Kia Charge Pass is a free feature accessible only through Kia Connect.

All Kia EV and PHEV models and trims are eligible to use Kia Charge Pass with a Kia Connect Subscription.

You must have a Kia EV or PHEV model with an active Kia Connect subscription. Click here to choose the perfect Kia Connect plan for you! For Kia models 2025 and onward, a 3-year complimentary Kia Connect subscription is available.

Charging sessions completed through Kia Charge Pass will be paid by the credit card on file in the Kia Access App.

Kia Charge Pass is available for you to use if you have completed the sign up process, have a valid payment method on file, your account is in good standing, and you have an active Kia Connect subscription.

Charging stations can be located through the Kia Access app or the vehicle’s navigation system, if equipped. Kia Charge Pass is available in the Kia Connect store to help you find charging stations, start charging sessions, and track your public history conveniently in your Kia Access app.

AC and DC charging require different equipment to adapt the available power to be compatible with your vehicle's electrical system. AC Level 1 power is the amount of power available from a standard home power outlet, up to 3.5kW. AC Level 2 power that is available will be limited by your existing electrical service and your electrical panel. Installing a 240VAC outlet or a wired AC Level 2 charger, up to 19.2kW, to achieve higher AC charging speeds should be performed by a licensed electrician. There are also many public AC Level 2 chargers available in the US.

DC Fast (Level 3) charging is defined as chargers supplying power via direct current. These types of chargers are capable of charging at power levels above 20kW. These chargers are typically used for adding some additional range during the day or on longer trips.

Charging at DC Fast (Level 3) speeds above 80% can reduce your EVs range over time and it is not recommended. If you require the additional range of a battery charged to 100%, it is recommended to use an approved AC Level 1 or Level 2 charger to reach charging targets above 80%.

Both hot and cold temperatures can impact EV charging speeds. Hot temperatures can cause stress to the grid when cooling systems are turned on. Cold temperatures can reduce efficiency of charging systems, reducing available power and requiring longer to charge until the system heats up. Cold weather can have a similar impact on your EV battery as the power and range may be reduced.

The cost of energy and other fees are determined by the owner of the EV chargers, also known as the site host. There could be additional fees or dynamic pricing changes, such as:

  • Idle fees: Fees charged if your vehicle is plugged into a charger but not actively charging.
  • Parking fees: Fees charged for the use of the parking spot or to enter the parking facility where the charger is located.
  • Congestion fees or Congestion pricing: If there is high demand at a charging site, the price may increase or additional fees may be charged to encourage drivers to reduce their charging time.
  • Charging limits - Some networks may limit your maximum charge percentage to increase availability for other drivers. Charging speeds will reduce above 80% requiring significantly more time to add range above 80%.
  • Time of Use - There may be time periods during the day where energy is more expensive, and the cost of charging may change accordingly.

Accessing the Electrify America Kia Charge Pass Program is as easy as downloading a smartphone app and following a few on-screen registration instructions:

  • Step 1: Enroll in Kia Connect.
  • Step 2: Using the Kia account created, get the 8-digit Kia Charge Pass Enrollment Code from the Kia Access app or the Kia Owner’s Portal.
  • Step 3: Download the Electrify America app9
  • Step 4: Create your Electrify America account and select “Set Up Public Charging”.
    • Existing Electrify America members may select “Premium Offers” in the Account tab, then select “I have an enrollment code”.
  • Step 5: Select “Choose Membership Plan” then select “Premium Offers”.
  • Step 6: Input the 8-digit enrollment code and select Kia Charge Pass plan, followed by inputting the vehicle’s 17-digit VIN10 number for verification.
  • Step 7: Accept Plan Disclosure and Select the Plan.
  • Step 8: Enter payment info11 and set up auto-reload.
    • You will need to enter a payment method to cover any incurred Idle Fees12 and any applicable taxes on those fees, as well charging outside of the Kia Charge Pass benefit.
    • Offer enrollment can be as smooth as your journeys, but if you encounter any roadblocks, call 1-833-632-2778 to contact Electrify America Customer Assistance, available 24/7.

The Electrify America Kia Charge Pass Program is available to Kia customers of certain Kia battery electric vehicles. These customers receive a certain amount of kilowatt hours based on your vehicle of complimentary charging (valid for 3 years from the vehicle purchase date) using the Electrify America network. Refer to the table on the Electrify America Kia Charge Pass Program to see eligible vehicles and number of kilowatt hours of complimentary charging.

No. This package of kilowatt hours is complimentary (valid for 3 years from the vehicle purchase date).

Electrify America requires new users to enroll with a credit card:

  • To cover “Idle Fees” for vehicles left connected to an Electrify America charger beyond a 10-minute grace period and/or any applicable taxes on those fees.
  • Drivers who do not unplug and move their vehicle within ten minutes after their charging session has completed will be charged a $0.40 per-minute idle fee. Idle fee amount determined by Electrify America.

This fee encourages drivers to move their vehicle promptly so that others can use the charger. Customers can be notified when their charging session is complete by text message or can see it on the “Charger Screen” (Customer cellular data rates may apply).

  • For uninterrupted use of the Electrify America DC fast-charging network.
  • To help ensure customers can charge uninterrupted, a customer’s Electrify America account balance automatically reloads when it falls below $10.
  • The auto-reload amount is set by the customer and is charged during the first charging session. The balance is used to cover any costs not covered by the Kia Charge Pass plan, such as Idle Fees or applicable taxes on those fees.
  • When a customer plan expires, the customer’s account will automatically convert to an Electrify America Pass membership account (see https://www.electrifyamerica.com/pricing/).
  • There is no cost to the customer for the complimentary Electrify America Kia Charge Pass plan; this simply allows the customer to continue using the Electrify America App for charging sessions after the complimentary kWh is consumed, or the enrollment period has expired.

Ensure that you have done the following:

  • Downloaded the Electrify America smartphone application13,
  • Created an Electrify America user account,
  • Selected the “Kia Charge Pass” plan.
  • Correctly entered your 8-digit Enrollment Code and the 17-digit Vehicle Identification Number (VIN).10
  • If your Enrollment Code is not working, please contact Kia Customer Care (800-333-4542).

The 8-digit Enrollment Code is available in your Kia account after enrolling in Kia Connect. You will also receive the 8-digit Enrollment Code in your Kia Connect welcome email.

Ensure you’ve enrolled in Kia Connect.

The enrollment code expires 3 years after the vehicle purchase date.

To check your kWh balance, login to your Electrify America account.

Contact Electrify America Customer Assistance

  • Phone: 1-833-632-2778 (24/7 support)
  • Email: support@electrifyamerica.com

If your question was not covered within our FAQs, please contact our Kia Customer Care Team 800-333-4KIA(4542).

EV Route Planning calculates a potential route to your final destination taking into account charging stops along the way, depending on your vehicle and battery level. This route is an example route for reference and trip planning. The vehicle will recalculate the route while driving, refining the route and charging stops as driving conditions change.

The route is calculated using your vehicle’s current battery level and live charging station availability. Your vehicle will recalculate the route based on changing vehicle and charging station details.

This route is intended to be a reference, identifying potential charging stops along your route, if necessary. At this time, customizations to the proposed route are not possible.

© Kia America, Inc.

Disclaimer

"1Kia Connect subscription required. Use of the feature is subject to the Kia Connect Terms of Service and Privacy Policy. May be currently unavailable for vehicles purchased or sold in Massachusetts that are not eligible for Kia Connect. Kia does not make any warranties about the accuracy of the information provided.

Purchase/lease of a 2025 Kia with Kia Connect includes a complimentary 3-year subscription starting from new vehicle retail sale/lease date as recorded by the dealer. After your complimentary 3-year Kia Connect subscription expires, continued access to the full suite of Kia Connect services available on your Kia will require a paid subscription at the then-current subscription rate, or your use of certain Kia Connect features may immediately terminate. Use of Kia Connect is subject to agreement to the Kia Connect Privacy Policy (available at https://owners.kia.com/us/en/privacy-policy.html) and Terms of Service (available at https://owners.kia.com/us/en/terms-of-service.html). Complimentary Kia Connect subscription is transferable to subsequent owner during the original Kia Connect service term. Only use Kia Connect when safe to do so. Kia Connect may currently be unavailable for some Model Year 2022 and newer vehicles sold or purchased in Massachusetts; please see the Kia Connect Terms of Service for more information. Kia Access App is available from the Apple® App Store® or Google Play Store™. Kia America, Inc. reserves the right to change or discontinue Kia Connect at any time without prior notification or incurring any future obligation. Message and data rates may apply. Cellular and GPS coverage is required to use most features. Kia Connect features may vary by model, model year, and trim level. Features, specifications, and fees are subject to change. For more on details and limitations, visit http://kia.com or your authorized Kia dealer. Apple® and App Store® are registered trademarks of Apple Inc."

Disclaimer

"2Offer only valid for customers who purchase or lease a new model year 2024 or 2025 Kia EV9 or new model year 2024 Kia EV6 on or after September 4, 2024. Complimentary Kia NACS Adapters are available on a while supplies last basis, subject to availability and expected Spring 2025. Quantities are limited. Limit of one complimentary adapter per vehicle/VIN; cannot be exchanged for another"

The complimentary Kia NACS Adapter will be shipped to eligible customers only after they complete the required offer redemption and ordering steps. Eligible customers will receive a notification via the Kia Access app and in their Kia Owner’s Portal with an order code and link to the order portal. Customer notifications are anticipated to begin sometime in Spring 2025. Upon completion of order submission in the order portal, delivery is expected in approximately 2 weeks and customers will receive separate email notification upon shipment.

Kia NACS Adapters may be available for purchase for Kia EVs ineligible for this offer. The Kia NACS Adapter may only be used at compatible fast charging stations. Before using the Kia NACS Adapter, please fully read the NACS Adapter User Guide and follow all instructions and warnings. The Kia NACS Adapter has been developed and tested for use with Kia EV vehicles only and may not be compatible with other brand EVs. The Kia NACS adapter is not compatible with 2015-2019 Soul EVs. See Kia dealer for more details."

Disclaimer

"3Kia Connect subscription required. Use of the feature is subject to the Kia Connect Terms of Service and Privacy Policy. May be currently unavailable for vehicles purchased or sold in Massachusetts that are not eligible for Kia Connect. Kia does not make any warranties about the accuracy of the information provided.

Purchase/lease of a 2025 Kia with Kia Connect includes a complimentary 3-year subscription starting from new vehicle retail sale/lease date as recorded by the dealer. After your complimentary 3-year Kia Connect subscription expires, continued access to the full suite of Kia Connect services available on your Kia will require a paid subscription at the then-current subscription rate, or your use of certain Kia Connect features may immediately terminate. Use of Kia Connect is subject to agreement to the Kia Connect Privacy Policy (available at https://owners.kia.com/us/en/privacy-policy.html) and Terms of Service (available at https://owners.kia.com/us/en/terms-of-service.html). Complimentary Kia Connect subscription is transferable to subsequent owner during the original Kia Connect service term. Only use Kia Connect when safe to do so. Kia Connect may currently be unavailable for some Model Year 2022 and newer vehicles sold or purchased in Massachusetts; please see the Kia Connect Terms of Service for more information. Kia Access App is available from the Apple® App Store® or Google Play Store™. Kia America, Inc. reserves the right to change or discontinue Kia Connect at any time without prior notification or incurring any future obligation. Message and data rates may apply. Cellular and GPS coverage is required to use most features. Kia Connect features may vary by model, model year, and trim level. Features, specifications, and fees are subject to change. For more on details and limitations, visit http://kia.com or your authorized Kia dealer. Apple® and App Store® are registered trademarks of Apple Inc."

Disclaimer

"4An active Kia Connect account and Kia Charge Pass activation are required to enable EV Route Planning. Kia does not make any warranties about the accuracy of the information provided."

Disclaimer

"5The Electrify America Kia Charge Pass program is available on certain new Kia electric vehicles purchased from an authorized U.S.-based (excluding Alaska) Kia dealer.

  • The complimentary charging is non-transferable and not available for commercial use, such as ridesharing.
  • Electrify America Kia Charge Pass program requires the following:
    • 8-digit Enrollment Code
    • Download the Electrify America Application and creation of an Electrify America Account
    • Acceptance of Terms of Use
    • Enrollment in Kia Charge Pass plan.
  • After user-initiated charge session stops or vehicle reaches full charge or charging otherwise stops, and 10-minute grace period has elapsed, the customer will be required to pay for applicable idle fees.
  • In the event of suspected fraud or abuse or other unforeseen events, Kia America and/or Electrify America may discontinue or modify the offer at its sole discretion.

Disclaimer

"6The complimentary charging may be used for three years from the vehicle purchase date."

7Kia Connect subscription required. Use of the feature is subject to the Kia Connect Terms of Service and Privacy Policy. May be currently unavailable for vehicles purchased or sold in Massachusetts that are not eligible for Kia Connect. Kia does not make any warranties about the accuracy of the information provided.

Purchase/lease of a 2025 Kia with Kia Connect includes a complimentary 3-year subscription starting from new vehicle retail sale/lease date as recorded by the dealer. After your complimentary 3-year Kia Connect subscription expires, continued access to the full suite of Kia Connect services available on your Kia will require a paid subscription at the then-current subscription rate, or your use of certain Kia Connect features may immediately terminate. Use of Kia Connect is subject to agreement to the Kia Connect Privacy Policy (available at https://owners.kia.com/us/en/privacy-policy.html) and Terms of Service (available at https://owners.kia.com/us/en/terms-of-service.html). Complimentary Kia Connect subscription is transferable to subsequent owner during the original Kia Connect service term. Only use Kia Connect when safe to do so. Kia Connect may currently be unavailable for some Model Year 2022 and newer vehicles sold or purchased in Massachusetts; please see the Kia Connect Terms of Service for more information. Kia Access App is available from the Apple® App Store® or Google Play Store™. Kia America, Inc. reserves the right to change or discontinue Kia Connect at any time without prior notification or incurring any future obligation. Message and data rates may apply. Cellular and GPS coverage is required to use most features. Kia Connect features may vary by model, model year, and trim level. Features, specifications, and fees are subject to change. For more on details and limitations, visit www.kia.com or your authorized Kia dealer. Apple® and App Store® are registered trademarks of Apple Inc.

8Offer only valid for customers who purchase or lease a new model year 2024 or 2025 Kia EV9 or new model year 2024 Kia EV6 on or after September 4, 2024. Complimentary Kia NACS Adapters are available on a while supplies last basis, subject to availability and expected Spring 2025. Quantities are limited. Limit of one complimentary adapter per vehicle/VIN; cannot be exchanged for another item or substituted for cash value.

The complimentary Kia NACS Adapter will be shipped to eligible customers only after they complete the required offer redemption and ordering steps. Eligible customers will receive a notification via the Kia Access app and in their Kia Owner’s Portal with an order code and link to the order portal. Customer notifications are anticipated to begin sometime in Spring 2025. Upon completion of order submission in the order portal, delivery is expected in approximately 2 weeks and customers will receive separate email notification upon shipment.

Kia NACS Adapters may be available for purchase for Kia EVs ineligible for this offer. The Kia NACS Adapter may only be used at compatible fast charging stations. Before using the Kia NACS Adapter, please fully read the NACS Adapter User Guide and follow all instructions and warnings. The Kia NACS Adapter has been developed and tested for use with Kia EV vehicles only and may not be compatible with other brand EVs. The Kia NACS adapter is not compatible with 2015-2019 Soul EVs. See Kia dealer for more details.

9Your mobile carrier’s normal messaging, data, and other rates and fees will apply to your use of the Electrify America mobile application.

10The VIN can usually be found on the driver's side dashboard near where the dashboard meets the edge of the windshield.

11To help ensure that your charging session will not be interrupted, your Electrify America account balance automatically reloads when it falls below $10.

  • You’ll be billed the auto-reload amount you select in the app the first time you charge at an Electrify America station.
  • The billed amount will be held in your account to cover costs not covered by this plan, such as Idle Fees and applicable taxes.

12Drivers who do not unplug and move their vehicle within ten minutes after their charging session has completed will be charged a $0.40 per-minute idle fee. Idle fee amount determined by Electrify America.

  • This fee encourages drivers to move their vehicle promptly so that others can use the charger.
  • You can be notified when your charging session is complete by text message or see it on the “Charger Screen”, (Customer cellular data rates may apply).

13Your mobile carrier’s normal messaging, data, and other rates and fees will apply to your use of the Electrify America mobile application.