Availability of Kia Connect Services for vehicles purchased or sold in Massachusetts
![](/content/dam/kia/us/owners/image/kop-home/hero_mobile.jpg)
![](/content/dam/kia/us/owners/image/kop-home/hero.png)
KIA CONNECT SERVICES ARE CURRENTLY UNAVAILABLE IN CERTAIN VEHICLES THAT ARE PURCHASED OR SOLD IN MASSACHUSETTS.
For vehicles purchased or sold in Massachusetts, the following models are eligible for Kia Connect Services, if the vehicle was purchased or sold on or after May 23, 2024:
Model Year | Model | Trim |
---|---|---|
2025 | Carnival | EX |
2025 | Carnival | LX |
2025 | Carnival | LXS |
2025 | Carnival | SX |
2025 | Carnival | SX Prestige |
2025 | K5 | EX |
2025 | K5 | GT |
2025 | K5 | GT (GT1 Pkg) |
2025 | K5 | GT-Line |
2025 | K5 | GT-Line (Premium Pkg) |
2025 | K5 | LXS |
2025 | Sorento Hybrid | EX |
2025 | Sorento Hybrid | SX-Prestige |
2025 | Sorento Plug-in Hybrid | EX |
2025 | Sorento Plug-in Hybrid | SX-Prestige |
2025 | Sportage Plug-In Hybrid | X-Line |
2025 | Sportage Plug-In Hybrid | X-Line Prestige |
2024 | EV6 | GT |
2024 | EV6 | GT-Line |
2024 | EV6 | Light |
2024 | EV6 | Wind |
2024 | EV6 | Wind (Technology Pkg) |
2024 | EV9 | GT-Line |
2024 | EV9 | Land |
2024 | EV9 | Light LR |
2024 | EV9 | Light SR |
2024 | EV9 | Wind |
2024 | Niro EV | Wave |
2024 | Niro EV | Wind |
2024 | Niro Plug-in Hybrid | EX |
2024 | Niro Plug-in Hybrid | SX Touring |
2024 | Sorento | EX |
2024 | Sorento | LX |
2024 | Sorento | S |
2024 | Sorento | SX |
2024 | Sorento | X-Line EX |
2024 | Sorento | X-Line SX |
2024 | Sorento | X-Line SX-Prestige |
2024 | Sorento | X-Pro SX-Prestige |
2024 | Sorento Plug-in Hybrid | SX-Prestige |
2024 | Sportage Plug-In Hybrid | X-Line |
2024 | Sportage Plug-In Hybrid | X-Line Prestige |
2023 | EV6 | GT |
2023 | EV6 | GT-Line |
2023 | EV6 | Light |
2023 | EV6 | Wind |
2023 | EV6 | Wind (Technology Pkg) |
2023 | Niro EV | Wave |
2023 | Niro EV | Wind |
2023 | Niro Plug-in Hybrid | EX |
2023 | Niro Plug-in Hybrid | SX Touring |
2023 | Sorento Plug-in Hybrid | SX-Prestige |
2023 | Sportage Plug-In Hybrid | X-Line |
2023 | Sportage Plug-In Hybrid | X-Line Prestige |
2022 | EV6 | First Edition |
2022 | EV6 | GT-Line |
2022 | EV6 | Light |
2022 | EV6 | Wind |
2022 | EV6 | Wind (Technology Pkg) |
2022 | Niro EV | EX |
2022 | Niro EV | EX Premium |
2022 | Niro EV | S |
2022 | Sorento Plug-In Hybrid | SX |
2022 | Sorento Plug-In Hybrid | SX-P |
If you have any questions, please contact the Kia Connect Call Center at (844) 886-9411, available 7 days a week from 5 am PST to 6 pm PST
You can check your vehicle’s Kia Connect eligibility by clicking here.
Yes, we are removing the restriction in phases. Please look out for a communication from Kia in the following months regarding the availability of Kia Connect for your vehicle.
While Kia is currently providing Kia Connect services in certain vehicles purchased or sold in Massachusetts, the outcomes of pending litigation may later require us to discontinue these offerings or otherwise impose additional restrictions.
Kia is continuously reviewing which models may be eligible for Kia Connect. Decisions to include additional models will be based on technical and legal requirements. If a decision is made to extend Kia Connect to more models, Kia will endeavor to contact known owners and will otherwise post updates on availability on the Kia Owners Portal.
Some vehicles in transit may not have received the remote update to enable Kia Connect. Please call Kia Connect Customer Care (844) 886-9411, available 7 days a week from 5 am PST to 6 pm PST, for assistance.
Notice to California residents: We collect and use personal information as described in our Privacy Policy. To exercise your right to opt-out of certain ways we share your personal information, please click here: Do Not Sell My Personal Information.
- Information Collected
- CA Residents: CCPA Requests
Information Collected
We want to be transparent about the data we and our partners collect and how we use it, so you can best exercise control over your personal data. To learn about our collection and use of personal data, please see our Privacy Policy.
We use the following partners to better improve your overall web browsing experience. They use cookies and other mechanisms to collect information regarding your visit. Information about devices used to access our website may be collected and shared, even if this information is not tied to your name or other information that specifically identifies you. You can elect to opt-out of this information collection by unticking the boxes below.
We use the following partners to better improve your overall web browsing experience. They use cookies and other mechanisms to connect you with your social networks and tailor advertising to better match your interests. Information about devices used to access our website may be collected and shared, even if this information is not tied to your name or other information that specifically identifies you. You can elect to opt-out of this information collection by unticking the boxes below.
Before you go, be sure you know:
This link takes you to an external website or app, which may have different privacy and security policies than Owners.kia.com. We don't own or control the products, services or content found there.