FAQ TITLE = Kia Connect will scan your vehicle's systems and report any issues, automatically
FAQ Description = Critical Diagnostics
IN CAR = true
MOBILE = false
WEB = false


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Title = Schedule an Appointment after a Critical Diagnostics Alert
1 --> After receiving a Critical Diagnostics Alert, press the <strong>Schedule Service</strong> button
2 --> Press the <strong>Preferred</strong> button or <strong>Nearest</strong> button when asked which dealer you'd like to schedule an appointment with


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Title = Request Roadside Assistance after a Critical Diagnostics Alert
1 --> After receiving a Critical Diagnostics Alert, select <strong>Roadside Assist</strong>
2 --> A call will be placed to Kia's call center


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Title = How to Schedule an Appointment on Kia Connect Luxury Services app
1 --> Launch the Kia Connect Luxury Services app
2 --> Enter credentials and log in
3 --> Click on the <strong>Maintenance</strong> icon, located at the bottom of the screen
4 --> Scroll towards the bottom of page
5 --> Your preferred dealer is already selected, but you may update the preferred dealer by clicking on <strong>Change</strong>
6 --> Select your issue
7 --> Click on <strong>Send Reservation Request</strong>



NOTE TITLE = IMPORTANT
NOTE DESCRIPTION = Selecting "Schedule Service" automatically sends your powertrain diagnostics report to Owners portal. <br>When an appointment request is sent, you will receive a call from your Preferred Dealer to the phone number you have configured on Owners portal. If you do not receive a call, please call Roadside Assistance.